reporting an incident

Claims or incident reporting procedures
How do I report an incident?

Please follow these simple steps to making a claim

Please follow these simple steps to making a claim:

All incidents that could give rise to a claim must be reported as soon as reasonably possible to Bluefin Sport, with any writ or summons provided. You should not admit liability under any circumstances as the insurers will respond to all allegations on your behalf.

Please note that failure to report a claim or potential claim could result in indemnity under this policy being withdrawn by the insurers.

By telephone: 0131 255 0318 (Monday to Friday 9am to 5pm)
By email: eginsurance@bluefinsport.co.uk

Once the claim has been reported to us we will issue you with a unique claims reference number to be quoted on all future communications

Useful notes

Some handy hints

Claims that fall under this policy are usually notified to you either verbally or in writing by a third party or in writing from the legal representatives of a third party.

So that we can deal with your claim as quickly as possible, please ensure that:

  • You are able to provide evidence of your England Golf membership or iGolf subscription.
  • You have provided all information and documentation, including any correspondence received from the third party or their legal representatives.

Who handles the claim?

Bluefin Sport will handle claims.

The role of the Insurance Broker - Bluefin Sport

We are England Golfs appointed insurance broker providing insurance and risk management guidance and we place insurance covers with the Insurers on their behalf. Our role is to provide England Golf and their members and iGolf subscribers with support in the event of a claim, or potential claim, and to liaise with England Golf and the insurance company/loss adjuster as appropriate.

Often we will be the first point of contact when you need to report a claim or potential incident or require advice. We will set up a claim file and unique reference number with the aim to support you throughout the entire process ensuring you are kept fully informed of developments and to notify you if any loss adjusters or other third parties are required to assist.

The role of the Insurance Company - Burns and Wilcox Ltd

The England Golf Liability policy is underwritten by Burns and Wilcox Ltd - the insurance company. They ultimately pay any third party compensation as a result of any successful claim that is made against you. They may instruct a loss adjuster to handle the claim dependent upon the type of incident and value.